At Thrive Journey ("we", "us", or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and share your personal information when you visit our website thrivejourney.com (the "Site") or engage with our services, including purchasing our physical and digital products (collectively, the "Services").
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Effective Date."
2. Information We Collect
a. Information You Provide to Us
When you use our Services, we may collect the following information:
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: Username, password, and other registration details.
- Order Information: Billing and shipping addresses, payment details, and purchase history.
- Customer Support Information: Information you provide when you contact us for support or inquiries.
b. Information Collected Automatically
We automatically collect certain information when you visit our Site, including:
- Device and Usage Information: IP address, browser type, operating system, referring URLs, and information about your interaction with the Site.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage, and for marketing purposes.
c. Information from Third Parties
We may receive information about you from third parties, such as:
- Payment Processors: To process your transactions securely.
- Analytics Providers: To understand how users interact with our Site.
- Marketing Partners: To provide you with targeted advertisements and promotions.
3. How We Use Your Information
We use your personal information to:
- Provide and Manage Services: Process transactions, fulfill orders, and manage your account.
- Improve Our Services: Analyze usage to enhance our products and user experience.
- Communicate with You: Send transactional emails, respond to inquiries, and provide customer support.
- Marketing: Send promotional materials and offers (you can opt out at any time).
- Legal Compliance: Comply with legal obligations and protect our rights.
4. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who perform services on our behalf, such as payment processing and order fulfillment.
- Legal Requirements: If required by law or to protect our rights.
- Business Transfers: In connection with a merger, sale, or acquisition of our company.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing activities. You can control cookie preferences through your browser settings.
6. Data Retention and Security
We retain your personal information only as long as necessary to provide our Services and fulfill the purposes outlined in this policy. We implement appropriate security measures to protect your information.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access and Correct: Request access to or correction of your personal information.
- Delete: Request deletion of your personal information.
- Opt-Out: Opt out of receiving marketing communications. To exercise these rights, please contact us at [email protected].
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices.
9. Children's Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]